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14th April
2010
written by Kyle Kazak

Many of the people behind the mobile and desktop clients more people use to access Twitter than Twitter.com itself are very angry with Twitter management right now.

They are so angry, in fact, that some of them are trying to figure out a way to do their business without Twitter itself.

They are upset because last week, Twitter’s top investor Fred Wilson called many of their applications product “hole-fillers” that make things for Twitter that Twitter would be better off making for itself.

Then, Twitter announced an “official” BlackBerry app. Then it acquired Atebits, the maker of Twitter app for the iPhone, Tweetie.

These developers and investors feel like Twitter is as popular as it is today thanks to their work, and that instead of supporting them, Twitter now plans to use its popularity to crush them. They are angry because they are alarmed.

And we’ve heard a growing group of them plan to do something about it.

Two sources deeply involved in the Twitter app world tell us that before Twitter holds its first ever developers conference this week, many developers attend secret meetings where they will discuss an “an open alternative” to Twitter.

“Discussion is not whether to launch an open federated standard,” says one source, “but when.”

This source tells us these meetings have a code name: Project Shark. “Angry sharks eat big fat #fail whales,” he explains.

Another source confirmed plans for these meetings, and told us their purpose is to…

  • Get a little more coordinated as the opposition.
  • Talk about things they want from Twitter — mostly more transparency and better access to the API.
  • To talk about an open alternative.

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5th April
2010
written by Kyle Kazak

Apple LogoAn analyst with investment firm Piper Jaffray says that there is a 70 percent chance that Apple will release its own search engine to compete with Google and Bing within the next five years, making for further complications in the future search engine optimization (SEO) market.

According to eWeek’s Clint Boulton, “as the search provider for the iPhone, Google also sees what iPhone users are searching for, which can help it tailor software and services for its own mobile smartphones. This competitive advantage has not gone unnoticed by Apple.”

While the mobile market could well be the primary catalyst behind Apple’s rumored move, its primary difficulty will be a programming one, writes TechTremor. Creating a search engine is a massively difficult endeavor, but the company’s extensive resources and increasingly strong urge to compete with Google could push it into just such an attempt.

While the world of search engine optimization (SEO) could be seeing a new competitor emerge, SEO professionals are already bracing for the disappearance of an old one… My prediction is that Yahoo will soon be taken over by Bing.

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5th April
2010
written by Kyle Kazak

Foursquare logoMicrosoft has announced several new features in its Bing Maps service, including Foursquare Everywhere and a significant addition to its imagery data.

The Foursquare update, according to Matt McGee of Search Engine Land, will add “Foursquare data into Bing Maps to show checkins, tips, badges, mayorships, and so forth from Foursquare’s API. Bing says this is rolling out in stages, so some users may not see it yet in the applications gallery.”

Additionally, McGee writes, Microsoft has added 2.4 million square miles of image data into Bing, and given the option of taking the Bing Maps World Tour, which takes users through all of the new image data added to the maps service since its inception in August 2009.

The improved integration of Foursquare into Bing Maps, experts say, may be the most important of the additions. As localization functionality continues to become more and more important – thanks to the growth in internet-enabled smart phone use – such features will be crucial to future search engine optimization (SEO) efforts.

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24th March
2010
written by Kyle Kazak

Google Analytics LogoGoogle announced yesterday that a new feature for Adwords analytics called “search funnels” would help search engine marketing professionals better understand the way in which paid clicks lead users to their sites.

The company said that its new feature would provide “data on how ‘upper-funnel’ keywords are assisting conversions before the last click. It also enhances basic conversion reporting for AdWords.” Google also noted that Google Analytics users would be able to import data from those accounts for use with search funnels.

Barry Schwartz at Search Engine Land reported that “until now, Google would only show you the last keywords that led to a conversion. In many cases, searchers will go through a searching process that includes research that might not lead to an immediate sale but may assist in a sale after a few more searches.”

Such a tool, as useful as it undoubtedly is for paid search marketers, is unlikely to be offered to natural search engine optimization (SEO) professionals anytime in the near future, due to concerns about privacy and security, according to Schwartz.

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16th February
2010
written by Kyle Kazak


Bing LogoMicrosoft updates its Bing Maps application with more features, including one that integrates Flickr photos into its Streetside view, which presents an eye-level view of terrain. In the future, Microsoft plans to add real-time video, interior panoramas and constellation viewing to Bing Maps. The Bing road map for 2010 includes an increased focus on knitting together data from multiple sources for its results pages and structuring results more efficiently with help from third parties.

Microsoft has integrated new features into its Bing Maps application as it continues to battle Google for U.S. search engine market share. The latest features continue the bulking-up of Bing Maps that has taken place over the previous few months and follow the road map for Bing that Microsoft laid out in January at the Consumer Electronics Show.

One of the new features is a technology preview of the Streetside Photos application, which attaches geotagged Flickr photos to a particular location in Bing Maps’ eye-level Streetside view of terrain. Historical photos will also be incorporated, allowing users to see a particular neighborhood as it looked in the past. Microsoft is working on video overlay technology that will attempt to unite real-time video with street-level imagery, something it promises to demonstrate in more depth by the end of 2010.

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10th February
2010
written by Kyle Kazak

On December 3, 2009 Greg Sterling had posted an article saying that Google Suspends Local Listing Ads – For Now.  Well it seems that they have suspended them indefinitely since they completely remove the section of their website that was deticated to the local listing ads.  Take a look at the screenshot below:

Google Local Listing Ads...Gone

This is what I end up on after performing the search query “Local Listing Ads” (LLA) and click on the number one result, Google’s own page dedicated for these ads.  Well it seems that the beta test didn’t go over as well as they thought or they are about to launch some nationwide model.

If you are unfamiliar with Local Listing Ads, they are/were an advertising medium that Google offered to it’s Local Business Center clients where they would pay a flat monthly fee to have a advertisement placed above the map-pack and below the search field.  This advertisement was given a blue pin icon so it could stand out from all the red ones.

Google Local Listing Ads

I thought this was one of the best values for a local business since you are paying a flat fee to have arguably the best position on the SERPs.  One downside seemed to be that more competitive markets would yield rotating LLA in order to keep the clicks equal.  If your market was not highly competitive the value appeared to be greater on the consumer’s end.

Google announced the beta release of Local Listing Ads on October 6, 2009 and suspended them on Dec 3, 2009.

The ads were only released in the San Francisco and San Diego metropolitan markets.

10th February
2010
written by Kyle Kazak

Google Local Business Center Overview

Google Maps is a great tool for local businesses, but can be a complete headache when it creates multiple or duplicate listings for your business.  This makes the job of obtaining a “Lucky 7-Pack” position very hard.  Your companies value-added information, reviews, photos and more can be split between multiple accounts making optimization very difficult.

Most of the time this is caused by Google’s algorithm pulling in the same or similar information from multiple reliable sources.  This can also occur when the local merchant does not realize he/she already has a Google Local Business Center Profile and creates another.  Any way it happens the outcome is never good.

The main problem in having numerous listings is the division of information, reviews, and possibly URLs, and even photos and videos.

Google states, when you find out that you have duplicate listings you should follow the following steps:

Duplicate Local Business Center Listings

I personally have followed the above instructions numerous times successfully.

The Small Business Online Coach states that 30-40% of his clients have some sort of duplicate content.

PLEASE NOTE: The above method only works for unverified listings.  If you believe that your listing has been owner verified without your consent please go to the Google Maps Help Forum and start a thread asking one of the Google Maps Employees to possibly give you a helping hand.

I have encountered a few cases where one of my customer’s LBC listing had been verified by someone else, possibly a competitor or a spammer.  I reported the listing using the More > Report a Listing tab on the profile page then played the waiting game.

5th February
2010
written by Kyle Kazak

After reading Mike Blumenthal‘s post on Google’s new feature, Nearby Places, I just felt like I had to write this.  I did a local search for the most popular Chinese food restaurant in Petaluma, CA to see what places this new feature recommended.  Take a look below to see what was yielded for the search “Lily Kai Chinese Petaluma, CA”:

Google Nearby Places

If I was a competing small business I would not be happy about this update one bit.  It is only a matter of time before Google places advertisements at the bottom of those listings.  They could potentially place the new “enhanced listings” there to attract the reader’s eye to their restaurant.  The addition of rich snippets is very important to these Nearby Places listings too.  If your business has 5 ratings that average 3 stars and a few of your Nearby Places have solid 5 star ratings you actually might loose a customer.  This is opening the doors for automated content aggregation companies to take a leap into the local scene by signing a content partnership with Google.  This allows Google to take rich content provided by companies like CitySearch, Yelp, InsiderPages, and yes… even DemandForce. and have it get merged into your businesses local profile.

2nd February
2010
written by Kyle Kazak

Greg Sterling posted yesterday about Ads Entering the Google ’7-Pack’. These ads are actually called Enhanced Listings that Google is now featuring in the map pack.  This was also noted on Mike Blumenthal’s blog post titled Google’s “Enhanced Listings” for Local earlier today.

Google Enhanced Local listing

You will notice that the Golf Club at Boulder Ridge is highlighting photos.  This is just one of the many options that Google allows you to choose to highlight.

Google says that you can use any of the following enhancements to jazz up your listing.

  • Website for your business.
  • Photos of your business.
  • Videos of your business.
  • Coupons for your listing.
  • Menu for your restaurant.
  • Reservations page for your business.
  • Driving directions to your business.

“The enhancement types you can select depend on what information you already have available in your business listing. If you want to highlight a video, for example, you’ll first need to add a video to your business listing. Once you’ve done that, the option will show up in the menu for your enhancement types.”

There is a $25 monthly fee that gets paid to Google to create an enhanced listing for your local company.  There are no bids or keywords to optimize for either.

Google Enhanced Local Listing

The Burlison Law Firm chose to highlight some of their videos, in order to persuade the viewer to click the link.

Not only does your listing get highlight next to where you appear in the maps, but you also get a nice icon to accompany the map its self.  This should improve the click through rate of your listing since it is a way to separate your map listing from your competition’s.

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27th January
2010
written by Kyle Kazak

Localeze Banner

Localeze, the premium business content provider has struck a partnership with Microsoft, rumored to give Google a run for their money.  Microsoft will use Localeze’s 14 million business records to fuel Bing Local as well as Bing 411.  This value-added content should give Microsoft some steady ground to stand on when going head-to-head against Google for the same local space.

Microsoft will use Localeze’s 14 million records as well as their 500,000 premium listings which are business-verified and passed through Localeze’s software to create Gold Sourced Content for local search.  The premium listings will not only include information such as name/address and general contact information but value-added content like hours of operation, products and services offered, credit cards accepted, photos and more.

This news is great since Bing has been pushing for iPhone and other smart phone developers to use Bing’s SDK in the development of their smart phone applications.  Developers now have another reason to use Microsoft’s search feature and local listings database for their apps.

The local listing space is getting competitive, yesterday AT&T announced the launch of its own local listings site, Buzz.

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